1. Which of the following '5S' tools makes things easier to locate?
Answers:
• Shine
• Standardize
• Set in order
• Sustain
2. Which of the following statements is/are true?
i)You should not worry about things you cannot change.
ii)You should always set yourself unachievable targets so that you are always striving as hard as possible.
Answers:
• Both are true
• Only i is true
• Only ii is true
• Neither is true
3. According to Time Management principles, meetings are _______
Answers:
• a waste of time.
• primarily about avoiding getting on with real work.
• to last no longer than an hour.
• an example of investing time.
4. Which of the following is NOT an application of a Gantt chart?
Answers:
• Scheduling activities within a project.
• Assigning activities to individuals.
• Determining the cost of particular activities.
• Mapping the dependencies between activities.
5. Delivering a motivating speech to employees can best be described as __________.
Answers:
• spending time.
• wasting time.
• investing time.
• saving time.
6. Which of the following statements is/are true?
i)It is generally better to implement a fit-for-purpose rather than perfect solution.
ii)Non-IT-based tools should not be used to assist in planning one's time.
Answers:
• Both are true
• Only i is true
• Only ii is true
• Neither is true
7. Which of the following statements is/are true?
i)Time should not be wasted in reviewing performance, but used to plan the next task.
ii)To be of any value, monitoring activities must result in decisions being made.
Answers:
• Both are true
• Only i is true
• Only ii is true
• Neither is true
8. Which of the following statements is/are true?
i)It is generally more efficient to respond to crises as they arise rather than invest time in preventing them.
ii)An effective process should never be modified.
Answers:
• Both are true
• Only i is true
• Only ii is true
• Neither is true
9. Which of the following activities is not an example of 'investing' time?
Answers:
• Attending a training course.
• Manufacturing products
• Designing a more efficient process
• Delegating a task to a subordinate
10. For effective time management, SMART objectives should be set. Which of the following is not part of the acronym 'SMART'?
Answers:
• Specific
• Measurable
• Achievable
• Rigid
• Time-bounded
• They all are.
11. Which of the following symptoms could NOT be the result of stress?
Answers:
• Headaches.
• Eczema.
• Insomnia.
• Forgetfulness..
• All of these could result from stress.
12. Which of the following statements is/are true?
i)Deadlines are always a motivating factor.
ii)Time management principles do not apply to the staff primarily engaged In routine tasks.
Answers:
• Both are true
• Only i is true
• Only ii is true
• Neither is true
13. Which of the following techniques was/were created by Jiro Kawakita?
Answers:
• Pareto Charts
• Affinity Diagrams
• Nominal Group Technique
• To-do lists
14. Which of the following statements is/are true?
i)For optimal performance, work should be entirely stress-free.
ii)Stress only applies to work-related issues.
Answers:
• Both are true
• Only i is true
• Only ii is true
• Neither is true
15. Which of these is a hindrance in overcoming procrastination?
Answers:
• Completing the toughest task first
• Following a Time Management schedule
• Asking for help
• Effective management
16. Which of the following might hinder the implementation of a Time Management approach?
i)Highly-motivated employees
ii)Lack of funds to invest in tools
iii)Predictable tasking
iv)Workplace culture
Answers:
• Only i and ii
• Only i and iii
• Only i and iv
• Only ii and iii
• Only ii and iv
• Only iii and iv
17. In which of the following situations would investing time be inadvisable?
Answers:
• Getting a new member of staff up to speed.
• Where a return on the investment is not guaranteed.
• Where the cost of the investment is high.
• Where return on the invested time is small and will take a long time to realize.
18. Which of the following variables must be balanced against 'schedule' to assess the effectiveness of a process?
i)Quality
ii)Scale
iii)Cost
Answers:
• None of the above
• Only i
• Only ii
• Only iii
• Only i and ii
• Only i and iii
• Only ii and iii
• All of the above
19. Which of the following statements is/are true?
i)Managers who delegate usually experience lower absenteeism and staff turnover.
ii)Someone who manages their time efficiently should never have to refuse to take on a task.
Answers:
• Both are true
• Only i is true
• Only ii is true
• Neither is true
20. ________ is a drive and a stimulus that helps you to accomplish goals.
Answers:
• Delegation
• Saying 'no'
• Procrastination
• Motivation
21. Which of these is not necessarily a key element of a Time Management plan?
Answers:
• Defining goals
• Prioritizing goals
• Ascertaining Time
• Controlling Time
22. A/An ___________ is a specialized chart that exhibits data collected in such a way that important points necessary for the process under improvement can be demarcated.
Answers:
• Pareto Chart
• Affinity Diagram
• Time Chart
• Control Chart
23. Which of these is a principle of Time Management?
Answers:
• Setting realistic goals
• Procrastination
• Time is reversible
• Be reactive, not proactive
24. The time spent planning an activity should
Answers:
• be minimized.
• be approximately 5% of the time spent conducting it.
• not be included in calculating its overall cost.
• be proportional to its importance and complexity.
25. The 'Just-In-Time' approach to production means
Answers:
• delivering products to customers more quickly.
• closely monitoring the hours worked by employees.
• prioritising 'schedule' above any other variable.
• minimising the amount of unused stock owned by a company.
26. Which of the following is the best definition of 'spending' time?
Answers:
• Using time unproductively.
• Using time productively, but without delivering future improvements.
• Using time to develop relationships with colleagues.
• Using time to source suppliers for procurement.
27. Conducting a 'time and motion study' is primarily a means of:
Answers:
• identifying where a process can be made more efficient.
• charting where employees are at a given time.
• identifying underperforming workers.
• identifying unprofitable products to be discontinued.
28. Which of the following may affect your ability to handle stress?
i)Illness
ii)Hormones
iii)Tiredness
Answers:
• None of the above
• Only i
• Only ii
• Only iii
• Only i and ii
• Only i and iii
• Only ii and iii
• All of the above
29. Which of the following statements is/are true?
i)Some types of tasks are better suited to certain times of the day than others.
ii)It is always better to prioritize 'urgent' tasks above 'important' ones.
Answers:
• Both are true
• Only i is true
• Only ii is true
• Neither is true
30. According to the '5S' approach, which of the following implies keeping your environment clean and clear?
Answers:
• Sorting
• Setting in Order
• Shine
• Standardizing
31. Who proposed the Pareto principle?
Answers:
• Joseph M. Juran
• Vilfredo Pareto
• Julie Morgenstern
• Henry Kissinger
32. A/an ________ is an organized set of schedules which lists the time and the task/s to be executed.
Answers:
• timetable
• pareto chart
• affinity diagram
• to-do list
33. In which of the following situations is 'Nominal Group Technique' used?
i)When the group has new members
ii)When some members are not participating
iii)When tasks are allotted scores according to their importance
iv)When the manager wants to reduce his workload
Answers:
• Only i and ii
• Only i and iii
• Only i and iv
• Only ii and iii
• Only ii and iv
• Only iii and iv
34. 'Pareto Analysis' is also known as the ________ rule.
Answers:
• 20/80
• 70/30
• 30/70
• 80/20
35. Using __________ is an easy and fast way to achieve consensus on an issue.
Answers:
• Action Priority Matrix
• Nominal Group Technique
• Pareto Charts
• Delegation
36. Which of these techniques is usually associated with the Nominal Group Technique?
Answers:
• Time Charts
• Pareto Charts
• Affinity Diagrams
• Delphi Method
37. Which of the following statements is/are true?
i)Time should not be invested in training unskilled staff.
ii)Investing time incurs short-term opportunity costs.
Answers:
• Both are true
• Only i is true
• Only ii is true
• Neither is true
38. 'Load-smoothing' is best defined as:
Answers:
• ensuring that work is evenly-distributed across a time period.
• giving a mixture of tasks to different people.
• minimising risk by using multiple suppliers.
• minimising the amount of unused supplies being stored.
39. Which of the following is NOT a sensible way of handling stress?
Answers:
• Exercise.
• Relaxation techniques.
• Increased alcohol consumption.
• Setting aside time to focus on other things.
• Eating healthily.
• These are all sensible ways of handling stress.
40. What do the lengths of the bars in a Pareto chart indicate?
Answers:
• Frequency
• Time Stealers
• Important Tasks
• Urgent Tasks
41. Which of the following is NOT an effect associated with a 'Just-In-Time' approach to production?
Answers:
• Improved cash flow.
• Reduced storage costs.
• Reduced motivation among workers.
• Increased vulnerability to the reliability of suppliers.
42. Which of these does not get increased when you adopt a Time Management schedule?
Answers:
• Efficiency
• Time
• Ability to monitor
• Productivity
43. Which of the following exacerbates rather than actually causes stress?
Answers:
• Time pressure.
• Lack of skills or knowledge to be able to execute tasks.
• Excess workload.
• Illness.
44. Which of these is a time stealer?
Answers:
• Red Tape
• Sickness
• Unclear communication
• All of the above
45. On what basis are the scores allotted in an Action Priority Matrix?
i)The effect of the activity that is undertaken
ii)The time that gets wasted in procrastination
iii)The effort involved in doing the work
Answers:
• None of the above
• Only i
• Only ii
• Only iii
• Only i and ii
• Only i and iii
• Only ii and iii
• All of the above
46. Which of the following statements is/are true?
i)A complicated task is best decomposed into a series of discrete, manageable tasks.
ii)It is better to switch frequently between concurrent tasks rather than complete them sequentially.
Answers:
• Both are true
• Only i is true
• Only ii is true
• Neither is true
47. Which is the first step in a Time Management schedule?
Answers:
• Procrastination
• Setting up goals
• Prioritization of goals
• Reviewing your plan
48. What are 'displacement activities'?
Answers:
• Prioritizing an activity above another.
• Activities undertaken to put off starting something more difficult.
• A means of calculating the amount of time wasted.
• An important stage in the planning process.
49. Every item is allotted a/an _________ in Time Charts.
Answers:
• room
• house
• abode
• home
